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Sign in to your Bupa account to enjoy these benefits below
As of July 2023, we've added a more secure way to manage your policies. If you are an existing or new member, you'll need to set up a new digital identity to access your account.
What you need to do in 3 easy steps
1
Create your digital identity
Create your digital identity using your email address to access your account. This is one-time set up process
2
Link your policies
User your membership number and date of birth to link your policies
Choosing the purpose of your visit allows us to understand your needs.
For choosing frame and lenses
Please allow extra time after your appointment so we can help you find the best options for your personal needs.
Comprehensive Eye Test or Eye Health Concern
30 min
A comprehensive eye examination to check your vision, eye health, and to determine prescription requirements. Your optometrist will provide advice for your individual needs and lifestyle.
This means that if you are an eligible Medicare card holder you may not have to pay out of pocket expenses.
Some consultations are not covered by Medicare, including some contact lens consultations. Please contact us for more information.
Contact Lens Fit (for first-time wearers)
60 min
This examination includes a comprehensive eye test, which will determine your suitability for contact lenses and your specific requirements for this type of vision correction solution. Contact lens consultations may be covered by Medicare. Please contact the store for further information.
$99.00
Contact Lens Refresh
30 min
This appointment is for an existing contact lens wearer who needs a check of their eyes and contact lenses, or an update of their contact lens prescription. Contact lens consultations may be covered by Medicare. Please contact the store for further information.
$33.00
Diabetes Assessment
60 min
An eye health assessment for people with diabetes. It includes a comprehensive eye test and retinal assessment and may require eye drops to dilate your pupils.
Please choose an suitable time to continue your booking
Step 3
Location:
Appointment timeslot
Please choose a date & time that suits you
Morning
Afternoon
Evening
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Step 4
Personal Details
Please, provide your details to finalise your appointment at
on
Thank you,
We have sent you an email to
to confirm your appointment.
Here is a summary of your booking:
Booking Confirmation
Appointment Type
Optometrist
Location
Date & Time
Important Information We encourage arriving 10 minutes prior to your appointment time to ensure we can understand all of your vision needs.
Please bring to your appointment: 1) Your Medicare Card and Health Insurance Card (if applicable)
2) Your previous spectacles (if any)
3) Your previous contacts (if any)
Please Note
A fee may apply for consultation not covered by Medicare, including some contact lens consultations. For more information, please contact your Bupa Optical Store.
Contact lenses are popular for a reason - they make life much easier for many people with vision issues. However, they might not be the right option for everyone.
Stand in front of a mirror, close enough to read the measurements, and look into the distance.
Rest the ruler on your nose and line up the 0 on the ruler to the outer edge of your left pupil. The outer edge is closest to your ear.
Holding the ruler steady, find the number that aligns with the inner edge of your right pupil. Your PD should be between 55 and 70 for most adults.
Check the measurement a few time to ensure it is accurate.
Understanding your prescription
Your prescription can be written in different ways. Here is a short explanation as to how to interpret your prescription. This will help you in ordering correctly online.
Of course, we are always happy to help you, so please contact us if you would like further assistance.
The Right and Left The right eye may be written as right, R, RE or OD. The left eye may be written as left, L, LE or OS.
The Sphere power is the first number in the prescription. It is usually a + (plus) or - (minus) number, but can be 0.00 (or plano, pl, or just left blank).
The Cylinder power is the second number in the prescription. It is not included in every prescription. If included, it is usually a - (minus) number.
The Cylinder Axis is The third part of the prescription is the cylinder axis. If there is a cyl included in the prescription, the cyl power will be followed by an ‘x’ then a number. This is the cylinder axis.
Add Add is the additional power, added on to the sphere power, to give the reading prescription for those who need it.
Looks like your prescription is a little old!
Optometrist Contact Lens prescriptions generally expire after 1 year. Regular eye examinations are important for eye health and screen for sight threating conditions such as glaucoma, cataracts and macula degeneration.
Bupa Optical recommends you visit your eye care professional for an updated prescription.
These sunglasses provide high sun glare reduction and good UV protection.
Frame height
42.1mm
Eye size
51mm
Bridge size
21mm
Temple length
145mm
Fitting recommendation
Most suited face shape
Round
Oval
Heart
Recommended lens type
Single Vision, Multi-focal, Bi-focal, Progressive
Frame description
Material
Acetate
Sunglasses
These sunglasses provide high sun glare reduction and good UV protection.
Health Insurance Rebate Information
Eligibility
Your prescription eyewear purchase is eligible for health fund rebates, subject to your individual health fund, membership type, limits and claiming history.
How to claim
Your eyewear will be delivered with a tax invoice containing the relevant item numbers and provider number for claiming rebates through your Australian health fund.
For Bupa members
Bupa members can check extras entitlements through MyBupa.com.au or by calling 134 135
Health Insurance Rebate Information
Eligibility
Your prescription eyewear purchase is eligible for health fund rebates, subject to your individual health fund, membership type, limits and claiming history.
How to claim
Your eyewear will be delivered with a tax invoice containing the relevant item numbers and provider number for claiming rebates through your Australian health fund.
For Bupa members
Bupa members can check extras entitlements through MyBupa.com.au or by calling 134 135
Why Our Lenses are Clearly a Winner
The quality
Top-of-the-line materials are used.
Personalised craftmanship
Assembled by hand to your unique lens specifications.
Made locally in Australia
Industry leading technology and stringent quality-control processes ensure your glasses are delivered into your hands typically within 10-15 business days.
Why Our Lenses are Clearly a Winner
The quality
Top-of-the-line materials are used.
Personalised craftmanship
Assembled by hand to your unique lens specifications.
Made locally in Australia
Industry leading technology and stringent quality-control processes ensure your glasses are delivered into your hands typically within 10-15 business days.
Book an eye test
Need help with contact lenses? Find a store and schedule an appointment with us now.
Terms & Conditions
Boxing Day Sale 40-50% off RRP applies to selected optical frames and selected sunglasses frames only and non-prescription sunglasses, available while stock lasts. Excludes prescription lens, lens type upgrades and add-ons. Offer available until 31st January 2025 (inclusive). Styles and availability may vary from store to store and online. Offer cannot be used in conjunction with any other discount or offer, except for private health insurance benefits (if applicable), Bupa Health Insurance member discounts on lens types and add-ons and the $50 One Bupa Referral code (in-store only). Health insurance benefits subject to level of cover, waiting periods and yearly limits. Contact your health insurer for details. Offer not available to goods supplied pursuant to any agreement between Bupa and any Commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154. 9+3 Contact Lens Offer Offer available online and in-store on selected Alcon, Bausch & Lomb, Johnson & Johnson lenses and CooperVision. Required purchase of 9 months’ supply of contact lenses in one order for both eyes. Offer not available in conjunction with any other offer or discount, excluding Bupa health insurance member discounts and private health insurance benefits (if applicable). Health insurance benefits subject to level of cover, fund and policy rules, waiting periods and yearly limits. Offer valid from 2nd December 2024 - 15th January 2025. Custom made lenses not included. Offer subject to availability. A current prescription (less than 12 months old) will be required for all contact lens orders. Offer not available to goods supplied pursuant to any agreement between Bupa and any Commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154 Chloe Jones Collection ^From 6 November 2024, ongoing and until sold out (donation period), Bupa Foundation will donate $25 from every sale of glasses (prescription only) or sunglasses (prescription or non-prescription) from the Chloe Jones limited-edition range (1000 units available) to The Brien Holden Vision Institute Foundation (ABN 86 081 872 586) while stocks last. Donation does not apply to accessory or non-prescription glasses sales. Excludes all ADF contract sales. Customers are not eligible to claim any tax deduction or benefit. Eligible items that were purchased and then refunded or returned during the donation period will not be included in the final count to determine donation dollar amount. The final donation amount, as determined by the number of eligible items sold and will be donated to The Brien Holden Vision Institute Foundation (ABN 86 081 872 586) within 90 days of the donation period ending.
Value Range *Offer available in-store and online at Bupa Optical. First complete pair(frame and single vision stock lens package) must be purchased from any ‘ValuePackage’ range (Range) at the first pair price for that Range. Second pair must be purchased in the same transaction or within 30 days of collection of an eligible first pair (in-store only). Second pair must be from the same or lower Range at the second pair price for that Range. Lens type upgrades and lens addons available on either pair at an additional cost and can differ between each pair. The prescription in each pair may also differ if both are clinically required by the customer. Frame only, may be purchased at the same amount as the frame & single vision stock lenses package price. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity.
Members discount: 25% off Designer and sunglasses Offer available in-store and online at Bupa Optical. Bupa health insurance members buy any frames or sunglasses from the Designer range and receive 25% off the RRP on your first pair. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154.
Members discount: 25% off Designer and sunglasses lenses & add-ons Offer available in-store and online at Bupa Optical. Bupa health insurance members buy any pair of prescription glasses or prescription sunglasses and receive 25% off RRP any lenses (excluding the value range), lens type upgrades and lens add-ons. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154.
50% off 2nd pair Designer and sunglasses Offer available in-store and online at Bupa Optical. Buy any pair of prescription glasses or prescription sunglasses from the Designer range and receive 50% off RRP of any second prescription pair from the Designer range of equal or lesser value. You will also receive 50% off RRP for any lens type upgrades (not including lens add-ons) on the second pair from the Designer range. Alternatively, if you wish to purchase your second pair from the ‘Value Package’ range, you will only pay the 'Value Package' second pair price with 50% off lens type upgrades (not include lens add ons). Lens add-ons are always at an additional cost. Second pair in this offer must either be purchased in the same transaction, or if you are purchasing in-store it can also be within 30 days of collection of an eligible first pair. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154
50% off lenses 2nd pair Value Range Offer available in-store and online at Bupa Optical. Buy two pairs of prescription glasses from the Value range, received 50% off RRP lens type upgrades (does not include lens add ons) on the second pair. Lens add-ons are always at an additional cost. Second pair in this offer must either be purchased in the same transaction, or if you are purchasing in-store it can also be within 30 days of collection of an eligible first pair. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154
Members discount: 20% off Contact Lenses Offer available in-store and online at Bupa Optical. Bupa health insurance members receive 20% off the RRP on contact lenses. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Offer available instore and online by entering your Bupa member number at checkout on the Bupa Optical website Bupa Optical Pty Ltd ABN 24 126 819 154.
EyeInspect and Microvascular Health Assessment ##If you proceed with EyeInspect or Microvasular Health Assessment (MHA) (retinal screenings), Bupa Optical Pty Ltd ABN 24 126 819 154 (Bupa, we, us or our) will collect your personal information (PI) (your age, patient ID, gender and retinal images) from you for the purpose of conducting the retinal screening and reporting to you. The findings in your report will be based upon your retinal screening, but will not constitute a clinical diagnosis, recommended treatment or medication, nor be a substitute for advice from your eye health professional or other health care practitioner. We will disclose your PI to the providers of the retinal screening tool we use, Eyetelligence Pty Ltd, for the purpose of conducting the retinal screening and generating the retinal screening report. If you do not provide all of the PI requested, we may not be able to conduct the retinal screening or provide you with your retinal screening report. Bupa handles your PI in accordance with its Privacy Policy found at https://bupaoptical.bupa.com.au/pages/privacy-policy. This Privacy Policy lets you know how to access and correct your PI, how to make a complaint if you believe we have not complied with the Australian Privacy Principles and how we will handle your complaint. You can also contact us at Bupa Optical Head Office – Level 15, 33 Exhibition Street, Melbourne VIC 3000, or via email at feedback@bupaoptical.com.au
Microvascular Health Assessment: Free for Bupa members ^This offer is available for Bupa Health Insurance members between the ages of 40 and 80 to use at Bupa Optical for a free Microvascular Health Assessment (valued at $25). Microvascular Health Assessments are suitable for people between the ages of 40 and 80. Offer must be applied in a single transaction and is available in-store only. The offer may be redeemed once per person and once per transaction. This offer is not transferable and not available in conjunction with any other offer or discount, except Bupa Health Insurance member discounts. Any Bupa Health Insurance member discounts (if applicable) will be applied prior to the discount amount of this offer. Offer not available to goods supplied pursuant to any agreement between Bupa and any Commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154.
Hearing ~Available to customers 18 years and older. ^Offer available on hearing aids from a higher technology level than the Hearing Services Program (HSP) range (Eligible Products). For HSP customers, 25% discount will apply to the balance owing on Eligible Products once any applicable HSP funding is applied. Offer available for the duration of the Bupa and Amplifon partnership. This offer cannot be used in conjunction with any other offer. ^^Discount available on any in-store hearing offer at Bupa Optical & Hearing or Amplifon stores for the duration of the Bupa and Amplifon partnership.
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