Bupa Hearing

We've partnered to bring you an even better hearing service.

Since 2020, we’ve teamed up with one of the world’s leading hearing service providers, Amplifon – The Hearing Care Professionals, to provide you with easy access to high quality hearing services. If you were previously a Bupa Hearing customer and haven't visited us for a while, you’ll still receive the same personalised care from a qualified hearing professional, and the usual great service from your Bupa Optical & Hearing store. Now the hearing services is simply being provided by Amplifon.

These are just some of the great benefits Bupa customers will continue to receive:

1. Free 60 minute hearing assessment by qualified Amplifon Audiologist
2. Price match guarantee so you can always buy with confidence*
3. 25% off all hearing aids on selected ranges PLUS an additional 5% off any current instore offer**
4. Personalised aftercare support (provided by Amplifon)
5. Free hearing aid trial, so our customers can experience the benefit of hearing aids
6. 1 free accessory to the value of $360 PLUS 25% off any additional accessory
7. Bupa family member discount. Direct family members receive the same great discount
8. $0 deposit, interest free 36-month payment plans.

What does this mean for me?

Put simply, you get access to leading hearing service providers! Learn more about this exciting partnership between Bupa and Amplifon.

I want to book an appointment, what should I do?

Easy. Follow this link and you'll be able to book at over 300 locations Australia wide.

I was a part of Government Hearing Services Program, what do I need to do?

If you haven't already nominated to have your file transferred to Amplifon or a new provider, it will be sent back to the Government’s Hearing Services Program.

Is my privacy still safe?

We’ll always make sure your privacy is safe with us. We will retain your clinical record for a minimum of 7 years from the date of your last activity, as required by law. For more details about how we protect your personal information, you can read our privacy policy.

For more information about how Amplifon handles your personal information, you can view Amplifon’s privacy policyAmplifon’s privacy policy.

What if I still have questions?

We'd be delighted to answer them. Just get in touch at hearingadmin@bupa.com.au or call us on 1800 964 444.

We look forward to seeing you soon.