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20% off contact lenses for Bupa Members*

20% off 1st pair designer & sunglasses for Bupa Members²

50% off 2nd pair from designer & sunglasses for all customers³

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A fee may apply for consultations not covered by Medicare. For more information, contact your Bupa Optical Store.

What happens next?

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You’ll receive an email shortly with your appointment details and options to cancel or reschedule if needed.

Before your appointment

Arrive 10 minutes early to allow time to check in, and bring your Medicare card (if applicable).

On the day

Health Insurance Rebate Information

Your prescription eyewear or contact lenses purchase is eligible for Health Fund rebates, subject to your individual health fund, membership type, limits and claiming history.

You will be emailed a tax invoice within 1-2 business days of placing your order with the relevant item numbers and provider number for claiming rebates through your Australian health fund. Bupa Members can check extras entitlements through myBupa.com.au or by calling 134 135.

What is HICAPS?

What is instant claiming?

Instant claiming means we can claim your eligible Extra benefit in store, while you're here. We use a claiming terminal like HICAPS, Tyro Health or CommBank Smart. Just show your health fund membership card and we'll claim your benefit instantly.

Members discount: 20% off Contact Lenses
*Offer available in-store and online at Bupa Optical. Bupa health insurance members receive 20% off the RRP on contact lenses. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Offer available instore and online by entering your Bupa member number at checkout on the Bupa Optical website Bupa Optical Pty Ltd ABN 24 126 819 154.

Value Range
¹Includes standard single vision lenses (Grind included when clinically required). Lens upgrades and enhancements available at additional cost. Frame only, may be purchased at the same amount as the frame & single vision stock lenses package price. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154.

Member discount: 20% off Designer frames, Sunglasses, Lenses and Lens enhancements
²Bupa health insurance members receive 20% off RRP of Designer frames and sunglasses and 20% off RRP prescription lenses (excluding Hoya lenses and standard single vision lenses included in the Value range), lens upgrades and lens enhancements. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154.

50% off 2nd pair
³Buy any pair of prescription glasses or prescription sunglasses and receive 50% off RRP on any second prescription pair of equal or lesser value. Second pair in this offer must either be purchased in the same transaction, or if you are purchasing in-store it can also be within 30 days of collection of an eligible first pair. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154

EyeInspect and Microvascular Health Assessment
⁴If you proceed with EyeInspect or Microvascular Health Assessment (MHA) (retinal screenings), Bupa Optical Pty Ltd ABN 24 126 819 154 (Bupa, we, us or our) will collect your personal information (PI) (your age, patient ID, gender and retinal images) from you for the purpose of conducting the retinal screening and reporting to you. The findings in your report will be based upon your retinal screening, but will not constitute a clinical diagnosis, recommended treatment or medication, nor be a substitute for advice from your eye health professional or other health care practitioner. We will disclose your PI to the providers of the retinal screening tool we use, Eyetelligence Pty Ltd, for the purpose of conducting the retinal screening and generating the retinal screening report. If you do not provide all of the PI requested, we may not be able to conduct the retinal screening or provide you with your retinal screening report. Bupa handles your PI in accordance with its Privacy Policy found at https://bupaoptical.bupa.com.au/pages/privacy-policy. This Privacy Policy lets you know how to access and correct your PI, how to make a complaint if you believe we have not complied with the Australian Privacy Principles and how we will handle your complaint. You can also contact us at Bupa Optical Head Office – Level 15, 33 Exhibition Street, Melbourne VIC 3000, or via email at feedback@bupaoptical.com.au

Microvascular Health Assessment: Free for Bupa members
⁵This offer is available for Bupa Health Insurance members between the ages of 40 and 80 to use at Bupa Optical for a free Microvascular Health Assessment (valued at $25). Microvascular Health Assessments are suitable for people between the ages of 40 and 80. Offer must be applied in a single transaction and is available in-store only. The offer may be redeemed once per person and once per transaction. This offer is not transferable and not available in conjunction with any other offer or discount, except Bupa Health Insurance member discounts. Any Bupa Health Insurance member discounts (if applicable) will be applied prior to the discount amount of this offer. Offer not available to goods supplied pursuant to any agreement between Bupa and any Commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154.

Chloe Jones Collection
⁶From 6 November 2024, ongoing and until sold out (donation period), Bupa Foundation will donate $25 from every sale of glasses (prescription only) or sunglasses (prescription or non-prescription) from the Chloe Jones limited-edition range (1000 units available) to The Brien Holden Vision Institute Foundation (ABN 86 081 872 586) while stocks last. Donation does not apply to accessory or non-prescription glasses sales. Excludes all ADF contract sales. Customers are not eligible to claim any tax deduction or benefit. Eligible items that were purchased and then refunded or returned during the donation period will not be included in the final count to determine donation dollar amount. The final donation amount, as determined by the number of eligible items sold and will be donated to The Brien Holden Vision Institute Foundation (ABN 86 081 872 586) within 90 days of the donation period ending.

Hearing
˜ Free for Bupa customers – a Bupa customer is anyone who has engaged with a Bupa-branded product or service including health insurance, dental, optical, medical, Mindplace and aged care services. Direct family includes a spouse or former spouse, children over 18, parents, grandparents, and siblings. Not eligible for family members under 18.
^ Offer available on hearing aids from a higher technology level than the Hearing Services Program (HSP) range (Eligible Products). For HSP customers, 25% discount will apply to the balance owing on Eligible Products once any applicable HSP funding is applied. Offer available for the duration of the Bupa and Amplifon partnership. This offer cannot be used in conjunction with any other offer.
^^ Discount available on any in-store hearing offer at Bupa Optical & Hearing or Amplifon stores for the duration of the Bupa and Amplifon partnership.
† Hearing aids can be trialled for up to 30 days from the date of fitting, with no obligation to purchase. If not fully satisfied, hearing aids can be returned within the trial period. Offer available for the duration of the Bupa and Amplifon partnership.
‡ Aftercare support includes regular check-ups, device cleaning and adjustments provided by Amplifon following your hearing aid purchase, for the duration of the Bupa and Amplifon partnership.

Comprehensive eye test or specific eye health check

Contact lens fitting for first time wearers

Contact lens prescription review

Diabetes eye health assessment

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