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Before your appointment

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On the day

Members discount: 20% off Contact Lenses
*Offer available in-store and online at Bupa Optical. Bupa health insurance members receive 20% off the RRP on contact lenses. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Offer available instore and online by entering your Bupa member number at checkout on the Bupa Optical website Bupa Optical Pty Ltd ABN 24 126 819 154.

Value Range
¹Offer available in-store and online at Bupa Optical. First complete pair (frame and single vision stock lens package) must be purchased from any ‘Value Package’ range (Range) at the first pair price for that Range. Second pair must be purchased in the same transaction or within 30 days of collection of an eligible first pair (in-store only). Second pair must be from the same or lower Range at the second pair price for that Range. Lens type upgrades and lens addons available on either pair at an additional cost and can differ between each pair. The prescription in each pair may also differ if both are clinically required by the customer. Frame only, may be purchased at the same amount as the frame & single vision stock lenses package price. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity.

Members discount: 25% off Designer and sunglasses frames
²Offer available in-store and online at Bupa Optical. Bupa health insurance members buy any frames or sunglasses from the Designer range and receive 25% off the RRP on your first pair. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154.

Members discount: 25% off Designer and sunglasses lenses & add-ons
³Offer available in-store and online at Bupa Optical. Bupa health insurance members buy any pair of prescription glasses or prescription sunglasses and receive 25% off RRP any lenses (excluding the value range), lens type upgrades and lens add-ons. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154.

50% off 2nd pair Designer and sunglasses
⁴Offer available in-store and online at Bupa Optical. Buy any pair of prescription glasses or prescription sunglasses from the Designer range and receive 50% off RRP of any second prescription pair from the Designer range of equal or lesser value. You will also receive 50% off RRP for any lens type upgrades (not including lens add-ons) on the second pair from the Designer range. Alternatively, if you wish to purchase your second pair from the ‘Value Package’ range, you will only pay the 'Value Package' second pair price with 50% off lens type upgrades (not include lens add ons). Lens add-ons are always at an additional cost. Second pair in this offer must either be purchased in the same transaction, or if you are purchasing in-store it can also be within 30 days of collection of an eligible first pair. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154.

50% off lenses 2nd pair Value Range
⁵Offer available in-store and online at Bupa Optical. Buy two pairs of prescription glasses from the Value range, received 50% off RRP lens type upgrades (does not include lens add ons) on the second pair. Lens add-ons are always at an additional cost. Second pair in this offer must either be purchased in the same transaction, or if you are purchasing in-store it can also be within 30 days of collection of an eligible first pair. Offer not available to goods supplied pursuant to any agreement between Bupa and any commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154.

EyeInspect and Microvascular Health Assessment
⁶If you proceed with EyeInspect or Microvascular Health Assessment (MHA) (retinal screenings), Bupa Optical Pty Ltd ABN 24 126 819 154 (Bupa, we, us or our) will collect your personal information (PI) (your age, patient ID, gender and retinal images) from you for the purpose of conducting the retinal screening and reporting to you. The findings in your report will be based upon your retinal screening, but will not constitute a clinical diagnosis, recommended treatment or medication, nor be a substitute for advice from your eye health professional or other health care practitioner. We will disclose your PI to the providers of the retinal screening tool we use, Eyetelligence Pty Ltd, for the purpose of conducting the retinal screening and generating the retinal screening report. If you do not provide all of the PI requested, we may not be able to conduct the retinal screening or provide you with your retinal screening report. Bupa handles your PI in accordance with its Privacy Policy found at https://bupaoptical.bupa.com.au/pages/privacy-policy. This Privacy Policy lets you know how to access and correct your PI, how to make a complaint if you believe we have not complied with the Australian Privacy Principles and how we will handle your complaint. You can also contact us at Bupa Optical Head Office – Level 15, 33 Exhibition Street, Melbourne VIC 3000, or via email at feedback@bupaoptical.com.au

Microvascular Health Assessment: Free for Bupa members
⁷This offer is available for Bupa Health Insurance members between the ages of 40 and 80 to use at Bupa Optical for a free Microvascular Health Assessment (valued at $25). Microvascular Health Assessments are suitable for people between the ages of 40 and 80. Offer must be applied in a single transaction and is available in-store only. The offer may be redeemed once per person and once per transaction. This offer is not transferable and not available in conjunction with any other offer or discount, except Bupa Health Insurance member discounts. Any Bupa Health Insurance member discounts (if applicable) will be applied prior to the discount amount of this offer. Offer not available to goods supplied pursuant to any agreement between Bupa and any Commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154.

Chloe Jones Collection
⁸From 6 November 2024, ongoing and until sold out (donation period), Bupa Foundation will donate $25 from every sale of glasses (prescription only) or sunglasses (prescription or non-prescription) from the Chloe Jones limited-edition range (1000 units available) to The Brien Holden Vision Institute Foundation (ABN 86 081 872 586) while stocks last. Donation does not apply to accessory or non-prescription glasses sales. Excludes all ADF contract sales. Customers are not eligible to claim any tax deduction or benefit. Eligible items that were purchased and then refunded or returned during the donation period will not be included in the final count to determine donation dollar amount. The final donation amount, as determined by the number of eligible items sold and will be donated to The Brien Holden Vision Institute Foundation (ABN 86 081 872 586) within 90 days of the donation period ending.

Designer Glasses Offer
⁹To receive $100 off, spend $399 or more in one transaction after any applicable Bupa member discounts on glasses from the Designer Range (does not apply to the Ray-Ban meta or Oakley meta, Value Range, sunglasses, contact lenses or accessories) from 4 August – 14 September (inclusive). Offer must be applied in a single transaction and is available online and in-store, if purchasing online apply the code SAVE100 at checkout. The offer may be redeemed multiple times, but only once per transaction. Price points are inclusive of GST. The spend threshold is based on the total value of the transaction. Styles and availability may vary from store to store and online. This offer is not transferable and not available in conjunction with any other offer, except for private health insurance benefits (if applicable) and Bupa Health Insurance member discounts. Any Bupa Health Insurance member discounts (if applicable) will be applied prior to the discount amount of this offer. Health Insurance benefits subject to level of cover, waiting periods and yearly limits. Contact your health insurer for details. Offer not available to goods supplied pursuant to any agreement between Bupa and any Commonwealth government or associated entity. Bupa Optical Pty Ltd ABN 24 126 819 154.

Hearing
˜ Free for Bupa customers – a Bupa customer is anyone who has engaged with a Bupa-branded product or service including health insurance, dental, optical, medical, Mindplace and aged care services. Direct family includes a spouse or former spouse, children over 18, parents,
grandparents, and siblings. Not eligible for family members under 18.
^ Offer available on hearing aids from a higher technology level than the Hearing Services Program (HSP) range (Eligible Products). For HSP customers, 25% discount will apply to the balance owing on Eligible Products once any applicable HSP funding is applied. Offer available for the duration of the Bupa and Amplifon partnership. This offer cannot be used in conjunction with any other offer.
^^ Discount available on any in-store hearing offer at Bupa Optical & Hearing or Amplifon stores for the duration of the Bupa and Amplifon partnership.
† Hearing aids can be trialled for up to 30 days from the date of fitting, with no obligation to purchase. If not fully satisfied, hearing aids can be returned within the trial period. Offer available for the duration of the Bupa and Amplifon partnership.
‡ Aftercare support includes regular check-ups, device cleaning and
adjustments provided by Amplifon following your hearing aid purchase, for the duration of the Bupa and Amplifon partnership.

Comprehensive eye test or specific eye health check

Contact lens fitting for first time wearers

Contact lens prescription review

Diabetes eye health assessment

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Booking summary

Appointment scheduled

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Before your appointment

On the day

Book a hearing test

Learn more about Bupa optical

What should i expect during my eye test

Offers

Shop glasses

Bupa Hearing: Frequently Asked Questions

Hearing Tests & Bookings

Does Bupa offer hearing tests?

Are hearing tests free for Bupa members?

How do I book a hearing test through Bupa?

Does Bupa offer hearing tests near me?

Can I book a hearing test online?

Can I book a hearing test at the same time as my eye test?

What to Expect

What happens during a hearing test?

How long does a hearing test take?

Who provides hearing services in Bupa stores?

Hearing Health

Should I get my hearing checked?

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Find your nearest store

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Comprehensive eye test or specific eye health check

Contact lens fitting for first time wearers

Contact lens prescription review

Diabetes eye health assessment

Can't find what you're looking for?

Appointment timeslot

Complete these steps to continue

Personal Details

Booking summary

Appointment scheduled

What happens next?

Appointment email

Before your appointment

On the day

Book a hearing test

Learn more about Bupa optical

What should i expect during my eye test

Offers

Shop glasses

Bupa Hearing: Frequently Asked Questions

Hearing Tests & Bookings

Does Bupa offer hearing tests?

Are hearing tests free for Bupa members?

How do I book a hearing test through Bupa?

Does Bupa offer hearing tests near me?

Can I book a hearing test online?

Can I book a hearing test at the same time as my eye test?

What to Expect

What happens during a hearing test?

How long does a hearing test take?

Who provides hearing services in Bupa stores?

Hearing Health

Should I get my hearing checked?

Terms & Conditions