Buy 3 months & get 1 month free on selected contact lenses*

Free shipping and returns on all orders*

20% off contact lenses for Bupa Members*

25% off 1st pair designer & sunglasses for Bupa Members*

50% off 2nd pair from designer & sunglasses for all customers*

Step 1

Find your nearest store

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Step 2

Book an appointment

Choose the purpose of your visit help us understand more of your needs

Important information to keep you and other customers safe

If you are feeling unwell or have cold or flu-like symptoms please delay booking an appointment for at least 14 days

Comprehensive Eye Test or Eye Health Concern

30 min

A comprehensive eye examination to check your vision, eye health, and to determine prescription requirements. Your optometrist will provide advice for your individual needs and lifestyle.

This means that if you are an eligible Medicare card holder you may not have to pay out of pocket expenses.

Some consultations are not covered by Medicare, including some contact lens consultations. Please contact us for more information.

Contact Lens Fit

60 min

This examination includes a comprehensive eye test, which will determine your suitability for contact lenses and your specific requirements for this type of vision correction solution. Contact lens consultations may be covered by Medicare. Please contact the store for further information.

$99.00

Contact Lens Refresh

30 min

This appointment is for an existing contact lens wearer who needs a check of their eyes and contact lenses, or an update of their contact lens prescription. Contact lens consultations may be covered by Medicare. Please contact the store for further information.

$33.00

Need help? Email us at optical.onlinesales@bupa.com.au or chat to us via live chat between 9:30am - 4:30pm AEDT

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Step 3

Location:

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Step 4

Personal Details

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Booking Confirmation

Appointment Type

Optometrist

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Date & Time

Important Information
We encourage arriving 10 minutes prior to your appointment time to ensure we can understand all of your vision needs.

Please bring to your appointment:
1) Your Medicare Card and Health Insurance Card (if applicable)

2) Your previous spectacles (if any)

3) Your previous contacts (if any)

Please Note

A fee may apply for consultation not covered by Medicare, including some contact lens consultations. For more information, please contact your Bupa Optical Store.

Learn more about eye test

What should I expect during my eye test?

When you first have an eye test, your optometrist will get the lowdown on your eyes, vision, health and lifestyle in order to tailor the test to you.

How to look after your eyes

We all know how powerful the sense of sight is - but when we think of body health, we often don’t think about what our eyes need.

Are contact lenses right for you?

Contact lenses are popular for a reason - they make life much easier for many people with vision issues. However, they might not be the right option for everyone.

Prescription Info

Understanding your prescription

Your prescription can be written in different ways. Here is a short explanation as to how to interpret your prescription. This will help you in ordering correctly online.

Of course, we are always happy to help you, so please contact us if you would like further assistance.

The Right and Left The right eye may be written as right, R, RE or OD. The left eye may be written as left, L, LE or OS.

The Sphere power is the first number in the prescription. It is usually a + (plus) or - (minus) number, but can be 0.00 (or plano, pl, or just left blank).

The Cylinder power is the second number in the prescription. It is not included in every prescription. If included, it is usually a - (minus) number.

The Cylinder Axis is The third part of the prescription is the cylinder axis. If there is a cyl included in the prescription, the cyl power will be followed by an ‘x’ then a number. This is the cylinder axis.

Add Add is the additional power, added on to the sphere power, to give the reading prescription for those who need it.

3+1
Offer available online and in-store on selected Alcon, Bausch & Lomb, Johnson & Johnson lenses and CooperVision. Required purchase of 3 months’ supply of contact lenses in one order for both eyes. Online, the discount is automatically applied at checkout. Offer not available in conjunction with any other offer or discount, including Bupa health insurance member discounts and private health insurance benefits (if applicable). Health insurance benefits subject to level of cover, fund and policy rules, waiting periods and yearly limits. Offer valid from 24 April - 12th May 2024. Custom made lenses not included. Offer subject to availability. A current prescription (less than 12 months old) will be required for all contact lens orders.. Bupa Optical Pty Ltd ABN 24 126 819 154

Value Range
Offer available in-store and online at Bupa Optical. First complete pair(frame and single vision stock lens package) must be purchased from any ‘ValuePackage’ range (Range) at the first pair price for that Range. Second pair must be purchased in the same transaction or within 30 days of collection of an eligible first pair (in-store only). Second pair must be from the same or lower Range at the second pair price for that Range. Lens type upgrades and lens addons available on either pair at an additional cost and can differ between each pair. The prescription in each pair may also differ if both are clinically required by the customer. Frame only, may be purchased at the same amount as the frame & single vision stock lenses package price. Offer not available for goods provided under ADFHS contract.

Members discount: 25% off Designer and sunglasses
Offer available in-store and online at Bupa Optical. Bupa health insurance members buy any frames or sunglasses from the Designer range and receive 25% off the RRP on your first pair. Offer cannot be used in conjunction with goods and services provided under the ADFHS contract with Bupa. Bupa Optical Pty Ltd ABN 24 126 819 154.

Members discount: 25% off Designer and sunglasses lenses & add-ons
Offer available in-store and online at Bupa Optical. Bupa health insurance members buy any pair of prescription glasses or prescription sunglasses and receive 25% off RRP any lenses (excluding the value range), lens type upgrades and lens add-ons. Offer cannot be used in conjunction with goods and services provided under the ADFHS contract with Bupa. Bupa Optical Pty Ltd ABN 24 126 819 154.

50% off 2nd pair Designer and sunglasses
Offer available in-store and online at Bupa Optical. Buy any pair of prescription glasses or prescription sunglasses from the Designer range and receive 50% off RRP of any second prescription pair from the Designer range of equal or lesser value. You will also receive 50% off RRP for any lens type upgrades (not including lens add-ons) on the second pair from the Designer range. Alternatively, if you wish to purchase your second pair from the ‘Value Package’ range, you will only pay the 'Value Package' second pair price with 50% off lens type upgrades (not include lens add ons). Lens add-ons are always at an additional cost. Second pair in this offer must either be purchased in the same transaction, or if you are purchasing in-store it can also be within 30 days of collection of an eligible first pair. Offer cannot be used in conjunction with goods and services provided under the ADFHS contract with Bupa. Bupa Optical Pty Ltd ABN 24 126 819 154

50% off lenses 2nd pair Value Range
Offer available in-store and online at Bupa Optical. Buy two pairs of prescription glasses from the Value range, received 50% off RRP lens type upgrades (does not include lens add ons) on the second pair. Lens add-ons are always at an additional cost. Second pair in this offer must either be purchased in the same transaction, or if you are purchasing in-store it can also be within 30 days of collection of an eligible first pair. Offer cannot be used in conjunction with goods and services provided under the ADFHS contract with Bupa. Bupa Optical Pty Ltd ABN 24 126 819 154

Members discount: 20% off Contact Lenses
Offer available in-store and online at Bupa Optical. Bupa health insurance members receive 20% off the RRP on contact lenses. Offer cannot be used in conjunction with goods and services provided under the ADFHS contract with Bupa. Offer available instore and online by entering your Bupa member number at checkout on the Bupa Optical website Bupa Optical Pty Ltd ABN 24 126 819 154.

EyeInspect
##If you proceed with the EyeInspect retinal screening (retinal screening), Bupa Optical Pty Ltd ABN 24 126 819 154 (Bupa, we, us or our) will collect your personal information (PI) (your age, patient ID, gender and retinal images) from you for the purpose of conducting the retinal screening and reporting to you. The findings in your report will be based upon your retinal screening, but will not constitute a clinical diagnosis, recommended treatment or medication, nor be a substitute for advice from your eye health professional. We will disclose your PI to the providers of the retinal screening tool we use, Eyetelligence Pty Ltd, for the purpose of conducting the retinal screening and generating the EyeInspect AI retinal assessment report. If you do not provide all of the PI requested, we may not be able to conduct the retinal screening or provide you with your EyeInspect AI retinal assessment report. Bupa handles your PI in accordance with its Privacy Policy found at https://bupaoptical.bupa.com.au/pages/privacy-policy. This Privacy Policy lets you know how to access and correct your PI, how to make a complaint if you believe we have not complied with the Australian Privacy Principles and how we will handle your complaint. You can also contact us at Bupa Optical Head Office – Level 15, 33 Exhibition Street, Melbourne VIC 3000, or via email at feedback@bupaoptical.com.au

Hearing
~Available to customers 18 years and older.
^Offer available on hearing aids from a higher technology level than the Hearing Services Program (HSP) range (Eligible Products). For HSP customers, 25% discount will apply to the balance owing on Eligible Products once any applicable HSP funding is applied. Offer available for the duration of the Bupa and Amplifon partnership. This offer cannot be used in conjunction with any other offer.
^^Discount available on any in-store hearing offer at Bupa Optical & Hearing or Amplifon stores for the duration of the Bupa and Amplifon partnership.