Because we’re partnering to bring you an even better hearing service.

We’ve teamed up with one of the world’s leading hearing service providers, Amplifon – The Hearing Care Professionals, to take hearing services at Bupa Optical & Hearing to the next level. If you were a Bupa Hearing customer, you’ll still receive the same personalised care from the same Audiologist and the usual great service from your Bupa Optical & Hearing store. But instead they’ll simply be provided by Amplifon.

Bupa members will continue to receive these great benefits:

1. Free 60 minute hearing assessment by a qualified Audiologist
2. Price match guarantee so you can always buy with confidence*
3. 30% off all hearing aids on selected ranges PLUS an additional 5% off any current instore offer**
4. Personalised lifetime aftercare support

What does this mean for me?

You’ll get access to leading hearing service providers! From 1 December, hearing services at Bupa Optical & Hearing will be provided to you by Amplifon directly. Go here to learn more about this exciting new partnership between Bupa and Amplifon.

I want to book an appointment, what should I do?

Easy. Head to the Amplifon website and you'll be able to book at over 300 locations Australia wide.

I was a part of Government Hearing Services Program, what do I need to do?

If you haven't already nominated to have your file transferred to Amplifon or a new provider, it will be sent back to the Government’s Hearing Services Program.

Is my privacy still safe?

We’ll always make sure your privacy is safe with us. We will retain your clinical record for a minimum of 7 years from the date of your last activity, as required by law. For more details about how we protect your personal information, you can read our privacy policy at

For more information about how Amplifon handles your personal information, you can view their privacy policy at

What if I still have questions?

We’d be delighted to answer them. Just get in touch at or call us on 1800 964 444.

We look forward to seeing you soon.

Bupa Hearing & Optical

Terms and Conditions: 
*A formal quote of the same product must be shown within 30 days. Quote must be from an Australian retailer. Quotes from online retailers do not qualify.
**HSP clients are eligible for 30% off the total price if they choose to top-up to the next level of technology from the HSP range. Clients required to pay the balance after HSP funding has been applied.